Support
We read every message and reply personally, usually within two business days.
It helps to include which app you're using, your iPhone model and iOS version, and what you expected to happen.
gloaming questions
Why are some photos missing from the map?
Only photos that include location data can be placed. Screenshots, scans and many photos saved from messaging apps don't have it. Those photos still appear in your timeline by date.
Does gloaming upload my photos?
No, never. Everything happens on your iPhone. The privacy policy explains the details.
I bought gloaming Plus on another device.
Open Settings in gloaming and tap Restore Purchases while signed in with the same Apple Account.
How do I change gloaming's access to my photos?
In your iPhone's Settings, go to Privacy & Security, then Photos, then gloaming.
Security
If you think you've found a security problem in one of our apps or this website, email hello@huckstorfcreative.com with "Security" in the subject line. Our security.txt has the details.